Questions & Answers
Numerous listening stations are integrated into the exhibitions, which you can activate with your admission ticket. Therefore, purchasing an additional audio guide is not necessary. The listening stations are available in both German and English. Please specify your preferred language for the museum tour when purchasing your ticket.
We cannot take on individual research requests. However, during the tour, you have the opportunity to search for emigrated ancestors in external databases yourself. The research is included in the admission and is accessible during regular opening hours. Further information can be found here.
Do you have suggestions, criticism, or questions after your visit to the DAH? We look forward to your message at feedback@dah-bremerhaven.de
Photography and filming in the German Emigration Center is permitted without flash and exclusively for private purposes only upon payment of a photo protection fee of €1.50. Flash, additional lighting, tripods, selfie sticks, and other equipment are not allowed. The transfer to third parties and commercial use of the images is prohibited.
For commercial or editorial photo, film, and audio recordings, a written permit from the German Emigration Center is required. Please contact our press department in advance of your visit: presse@dah-bremerhaven.de
We regularly offer public guided tours. Here you can find our event calendar.
Groups of 20 or more are eligible special offers. Information on group offers can be found here. Our sales team is happy to advise you personally (Tel. + 49 (0) 471 / 90 22 0 – 0 or Email: info@dah-bremerhaven.de).
Bags and backpacks larger than standard hand or fanny packs (approximately Din A 5 or 20 x 15 cm) that cannot be carried on the body are not allowed in the exhibition for safety reasons. In the entrance area, you will find lockers available for a deposit, for which you will need a 1- or 2-Euro coin. Alternatively, you can also leave your bag or backpack at the cash register free of charge.
You can find the house rules of the German Emigration Center here.
Our exhibition areas, especially the audio stations, are cleaned and disinfected several times daily. Instead of the headphones provided in the exhibition, personal devices with a 3.5mm jack can also be used. Alternatively, you can purchase headphones for €3.00 at the cash register.
Opening hours Monday – Sunday: 10:00 – 18:00 Uhr
Telephone: +49 (0) 471 / 90 22 0 – 0
Email: info@dah-bremerhaven.de
Note: Messages over the weekend will be answered the following Monday
Data protection: dah-bremerhaven.de/datenschutz
At the audio stations in the exhibition, we provide headphones that are disinfected multiple times a day. Instead of the provided headphones, you can also use your own devices with a 3.5mm jack. Alternatively, you have the option to purchase earbuds at our museum ticket counter for €3.00.
Our museum restaurant and café Speisesaal offers a selection of dishes inspired by various international cuisines, as well as homemade cakes. The meals are prepared fresh from seasonal, regional, and environmentally responsibly produced ingredients. Your exhibition tour can be interrupted at any time for a visit to the “Speisesaal” and then continued afterward. The Speisesaal and the terrace are also accessible without an admission ticket during opening hours.Opening hours: Monday to Sunday from 10:00 AM to 6:00 PM and by appointment.Reservations and inquiries can be made by phone at:0471 / 90 22 0 – 121More info
Our museum shop offers a selection of regional products, stationery, accessories, and gift items. You will find a carefully curated range of novels and books on history, migration, and social topics. Sustainable products from the region are also part of the assortment. You can visit the shop daily from 11:30 am on – even without an admission ticket.
Unfortunately, bringing animals into the exhibition is not permitted. Exceptions are made for trained guide dogs and other assistance dogs.
From Monday to Friday, between 10 am and 4 pm, we offer complimentary care for your dogs while you visit the museum. Due to limited capacity, we can accommodate a maximum of two dogs per day: one in the morning and one in the afternoon. We therefore kindly ask you to register in advance: Please contact our colleagues at + 49 (0) 471 / 90 22 0 – 110.
As a non-profit museum, we greatly appreciate your donation, which helps support our educational programmes and our collection.